|Author(s)||Christian Heath, Paul Luff, Gillian Nicholls, Dirk vom Lehn|
|Title||Textuality and interaction: the collaborative production of news stories|
|Tag(s)||EMCA, News, Textuality, Collaborative Production|
In recent years we have witnessed the emergence of a range of complex technological and organisational environments in which personnel have to rapidly manage a substantial and diverse body of emerging data and material. In this paper we consider one such domain ; the editorial section of an international news agency which provides on-line information to financial institutions. Journalists have to deal with the rapid influx of stories from agencies throughout the world and in some cases transmit the news in a matter of seconds. Despite the speed, range and diversity of the materials they receive, journalists are able to deliver timely, relevant and reliable news. The ways in which they accomplish an efficient and coherent service and in particular how they coordinate the production of news stories with each other, forms the focus of this paper.