How to explain conversation analysis to quantitative researchers

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Mario Veen asked this question on the Languse mailing list. Here were some of the answers and recommendations, and a link to the original thread. There are some good replies there, which may be copied to the wiki at some point. In the meantime, here are some articles recommended in that thread:

  • Peräkylä, A. (2004). Reliability and validity in research based on naturally occurring social interaction. In D. Silverman (Ed.), Qualitative research: Theory, method and practice (2nd ed., pp. 283-304). London: Sage. (or the 3rd edition)
  • Roberts, F., & Robinson, J. D. (2004). Interobserver agreement on first-stage conversation analytic transcription. Human Communication Research, 30(3), 376-410.
  • Jack Bilmes, "Preference and the conversation analytic endeavor," (Journal of Pragmatics, 64, 2014: 52-71).