Williamson2024

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Williamson2024
BibType ARTICLE
Key Williamson2024
Author(s) Francesca Arielle Williamson, Jessica Nina Lester, Cameka Woods, Erica C. Kaye
Title Questions to promote child-centered care in racially discordant interactions in pediatric oncology
Editor(s)
Tag(s) EMCA, Child-centered care, Conversation analysis, Patient-provider interaction, Pediatric oncology, Racial discordance
Publisher
Year 2024
Language English
City
Month
Journal Patient Education and Counseling
Volume 121
Number April 2024
Pages 108106
URL Link
DOI 10.1016/j.pec.2023.108106
ISBN
Organization
Institution
School
Type
Edition
Series
Howpublished
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Chapter

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Abstract

Objective To examine questioning practices in racially discordant interactions and describe how these practices engendered child-centered care.

Methods We used applied conversation analysis to analyze a collection of 300 questions directed to children across 10 cases involving children of color and their families in disease reevaluation appointments in pediatric oncology.

Results Our analysis generated two patterns: 1) both the pediatric oncologists’ and caregivers built upon one another’s talk to enable the child’s conversational turn, and 2) the oncologists’ reformulated requests as questions to invite the child’s permission and cooperation for completing exams and understanding symptoms.

Conclusion Children, pediatric oncologists, and caregivers coordinated their actions to enable children to participate as recipients of and respondents to questions. The analysis of real-time interactions illuminates practices for centering children in clinical encounters and the benefits of doing so.

Practical implications This study’s findings have implications for defining competencies and practices for fostering child-centered communication, creating training materials based on real-time encounters, and identifying strategies for humanizing pediatric patient experiences.

Notes