Search results

Create the page "Sales encounters" on this wiki! See also the search results found.

• Advanced level CA/DP Workshops at Loughborough, February - March 2015.
  ...of interaction analysis in: mediation services; psychotherapy; commercial sales calls; support for people with intellectual impairment; police consultancy ...-depth coverage of the application of CA methods to areas such as: service encounters; legal proceedings; medical and other therapeutic interactions; expert syst
  2 KB (283 words) - 06:13, 29 November 2014
• Clark2003
  |Title=Managing prospect affiliation and rapport in real-life sales encounters ...the socially obligating influence such affiliation and rapport can have on sales outcomes.
  1 KB (161 words) - 09:37, 31 October 2019
• Llewellyn-Burrow2008
  |Title=Streetwise sales and the social order of city streets ...ed passers-by into buying behaviour. The paper sheds light on now familiar encounters which occur millions of times each week in the UK and beyond.
  1 KB (192 words) - 10:59, 15 January 2016
• CARM Transcription training workshop Loughborough November 2017
  ...currently applying CA and CARM to service encounters in health, commercial sales services, and crisis negotiation.
  2 KB (346 words) - 07:45, 4 July 2017
• Darr-Pinch2013
  |Title=Performing sales: material scripts and the social organization of obligation |Tag(s)=EMCA; market performances; materiality; obligation; sales work; scripts; sociology of markets;
  2 KB (257 words) - 07:17, 5 December 2019
• Raevaara2011
  ...uss cases in which customers and sales clerks at Finnish convenience store encounters give accounts for their current action. Many of the accounts display that t
  2 KB (254 words) - 07:21, 28 November 2019
• Niemi-Hirvonen2019
  ...=Money talks: Customer-initiated price negotiation in business-to-business sales interaction ...onversation analytic study was based on a dataset of 13 video-recorded B2B sales meetings in Finland.
  1 KB (206 words) - 08:24, 5 October 2019
• Fox2019
  ...s; Sales encounters; Service encounters; Commercial interactions; Economic encounters; Interactional pragmatics;
  1 KB (139 words) - 03:05, 19 January 2020
• Stokoe2018
  ...ations across settings as varied as first dates, crisis negotiation, sales encounters and medical communication. This book describes some of the findings of her
  1 KB (208 words) - 01:41, 12 January 2020
• Due2017
  ...ing. More generally, the paper contributes to studies of service and sales encounters by highlighting the importance of inscribed objects to decision-making proc
  2 KB (222 words) - 04:27, 26 September 2023
• Mondada2022
  ...cision to Buy: Action Ascription, Local Ecology, and Multimodality in Shop Encounters |Tag(s)=EMCA; Action Ascription; Shop Encounters; Multimodality
  2 KB (269 words) - 01:43, 6 August 2023
• Weatherall2022
  ...ng; Coronavirus; Discursive Psychology; Account; Morality; Pandemic; Sales Encounters; Selling; Social Interaction; Touch; Vision
  2 KB (257 words) - 10:24, 15 January 2022
• 2023 NCRM Annual Lecture: Professor Elizabeth Stokoe
  ...tions to illustrate issues in settings including healthcare, dating, sales encounters, crisis negotiation and AI interaction. .... Using real conversations from settings such as dating, healthcare, sales encounters, crisis negotiation and conversational AI, I will explore all these issues
  6 KB (853 words) - 09:47, 28 February 2023