Reeves2019b

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Reeves2019b
BibType INPROCEEDINGS
Key Reeves2019b
Author(s) Stuart Reeves
Title Conversation considered harmful?
Editor(s)
Tag(s) EMCA, Ethnomethodology, Conversation analysis, Conversational design, AI Reference List
Publisher
Year 2019
Language English
City Dublin
Month
Journal
Volume
Number Article 10
Pages 1-3
URL Link
DOI 10.1145/3342775.3342796
ISBN 978-1-4503-7187-2
Organization
Institution
School
Type
Edition
Series
Howpublished
Book title CUI '19: Proceedings of the 1st International Conference on Conversational User Interfaces
Chapter

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Abstract

As a concept, 'conversation' is rife with troublemaking potential. It is not that we should necessarily abandon use of 'conversation' in conversational user interface (CUI) research, but rather treat it with a significant measure of care due to the varied conceptual problems it introduces---problems sketched in this paper. I suggest an alternative, possibly safer articulation and conceptual shift: conversation-sensitive design.

Notes