Pino-etal2016

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Pino-etal2016
BibType ARTICLE
Key Pino-etal2016
Author(s) Marco Pino, Loredana Pozzuoli, Ilaria Riccioni, Valentine Castellarin
Title “Oh” + Apology + Solution: A Practice for Managing the Concomitant Presence of a Possible Offense and a Problem-to-be-Solved
Editor(s)
Tag(s) EMCA, Apologies
Publisher
Year 2016
Language English
City
Month
Journal Discourse Processes
Volume 53
Number 1-2
Pages 47-62
URL Link
DOI 10.1080/0163853X.2015.1056692
ISBN
Organization
Institution
School
Type
Edition
Series
Howpublished
Book title
Chapter

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Abstract

In this article we examine a turn construction (“oh” þ apology þ solution) that speakers use to dealwith the concomitant presence of a possible offense and a problem- to-be-solved in the immediately preceding interactional environment. We show that speakers collaborate in differentiating the offense aspect and the problem aspect of an emerging circumstance by treating the apology component as preliminary to and in the service of the primary function of the turn: treating the circumstance as a problem-to-be-solved and providing a solution for it. The “oh” prefacing, which treats the circumstance as something of which the speaker had not been previously aware, and the turn-medial positioning of the apology contribute to treating thematter at hand as a minor shortcoming or imposition rather than a major wrongdoing.

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