Panel on Hybrid Interactions at IIEMCA 2019
|Dates||2019/07/02 - 2019/07/05|
|Geolocation||49° 29' 15", 8° 27' 58"|
|Final version due|
|Tweet||CFP Panel on Hybrid Interactions at IIEMCA 2019 conference in Manheim (Germany) (July 2-5, 2019). DL 27 sept. 2018|
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Panel on Hybrid Interactions at IIEMCA 2019:
[[AnnText::Panel on Hybrid Interactions at IIEMCA 2019 conference in Manheim (Germany) (July 2-5, 2019)
Marc Relieu and Julia Velkovska are organizing a panel on Hybrid Interactions including human as well as non-human participants at the IIEMCA 2019 conference in Manheim (Germany)
Please feel free to submit a proposal (min. 250 and up to 500 words long, including references and examples) before 27th of Sept 2018 directly on the conference website via ConfTool : . Please send a copy of your proposal to the organizers (firstname.lastname@example.org and email@example.com ). You can also contact organizers for any further questions.
Understanding Hybrid interactions
Panel ID 148
Organizers: Marc Relieu (Telecom Paristech) & Julia Velkovska (Orange Labs & CEMS-EHESS, Paris)
Topics: Conversation Analysis, Ethnomethodology, Human-Machine-Interaction, Technology
Hybrid interactions merging artificial agents and human participants into various types of language exchanges have left the labs and the experimental settings to join everyday life. Textual chatbots are used in various Instant messaging exchanges in order, for example, to book a travel or to order food; vocal conversational agents embedded in smart speakers and mobile phones treat various requests or information queries (Porcheron& al. 2018; Velkovska & Zouinar 2018); different types of conversational agents could be also embedded into robots (Pitsch, K. 2015). Consequently, studies of hybrid interactions constitute a stimulating emergent field, raising questions about the organization of social practices with and through these systems, often based on AI (Moore & alii, 2017), but also about the place and the role of these technologies in society. The objective of this panel is to explore the various theoretical, analytical and empirical challenges that emerge from the study of naturally occurring hybrid interactions, for example:
- Are there specific practices that users of conversational agents develop so as to make this interaction intelligible and to achieve understanding (asymmetry, etc.) ?
- How the visibility or the invisibility of the “botness” of one participant becomes relevant for the organization of the interaction?
- How participants deal with the various breakdowns which emerge during the interactions (repair organization, etc.) ?
We welcome papers on practical activities and different social practices with, through and around various types of artificial conversational agents (chatbots, personal and home voice assistants, robots…) in various social settings, lay or professional.
Button G. (1990) “Going up a blind alley. Conflating conversation analysis and computational modelling”. In: Luff P, Frohlich D, Gilbert N (eds) Computers and conversation. Academic Press, London, pp 67–90
Pitsch, K. (2015). "Limits and opportunities for mathematizing communicational conduct for social robotics in the real-world? Toward enabling a robot to make use of the human’s competences". In: AI & Society. Special Issue ‚Going beyond the laboratory – reconsidering the ELS implications of autonomous robots, 1-7.
Nomikou, Iris and Pitsch, Karola and Rohlfing, Katharina J. (2013). "Asymmetry and adaptation in social interaction: A micro-analytic perspective". In Interaction Studies, 14, vii-xii Moore, R. J. , Raphael Arar, Ren,G.-J.. Szymanski M. H. (2017). "Conversational UX Design". CHI'17 Extended Abstracts, Denver, CO, May.
Porcheron, M., Fischer, J. E. , Reeves, S. , and Sharples, S., (2018)“ Voice Interfaces in Everyday Life “ CHI’18, Montréal, Canada, http://www.cs.nott.ac.uk/~pszsr/files/porcheron-2018-voice-interfaces-in-everyday-life.pdf
Suchman, L.(1987) Plans and situated actions. The problem of human machine communication. Cambridge University Press, Cambridge
Velkovska, J. & Zouinar, M. (2018) « The illusion of natural conversation: interacting with smart assistants in home settings », CHI’18, Montréal, Canada, ]]