Nguyen-Austin2018

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Nguyen-Austin2018
BibType ARTICLE
Key Nguyen-Austin2018
Author(s) Huong Nguyen, Gavin Austin
Title Follow-up visits in doctor-patient communication: the Vietnamese case
Editor(s)
Tag(s) EMCA, Vietnamese, Doctor-patient interaction
Publisher
Year 2018
Language English
City
Month
Journal International Journal of Society, Culture & Language
Volume 6
Number 1
Pages 18–30
URL Link
DOI
ISBN
Organization
Institution
School
Type
Edition
Series
Howpublished
Book title
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Abstract

In a “follow-up visit”, a patient seeks medical attention for an existing health problem. Using data from the Vietnamese public hospital system, we present a more nuanced analysis of follow-ups in health communication than the one currently available. To be specific, we discriminate between “same follow-ups”, in which the doctor is the same one as in the last visit, and “different follow-ups”, in which the doctor has not treated the patient for their problem before. We then extend existing research on “inappropriate follow-ups”, in which the problem solicitation is more suitable for another type of visit, by teasing out additional typological distinctions within this category of follow-up. We go on to show that same and different follow-ups contrast with each other in terms of the format used for the problem solicitation. The broader implication of our findings is that the structure of a medical visit is not invariant, but is shaped by the cultural context in which it occurs.

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