Li-Arber2006

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Li-Arber2006
BibType ARTICLE
Key Li-Arber2006
Author(s) Sarah Li, Anne Arber
Title The construction of troubled and credible patients: a study of emotion talk in palliative care settings
Editor(s)
Tag(s) EMCA, emotion talk, conversation analysis, discourse analysis, credible/troubled patient, moral identities
Publisher
Year 2006
Language English
City
Month
Journal Qualitative Health Research
Volume 16
Number 1
Pages 27–46
URL Link
DOI 10.1177/1049732305284022
ISBN
Organization
Institution
School
Type
Edition
Series
Howpublished
Book title
Chapter

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Abstract

In this article, the authors select two categories of dying patients, “troubled” and “credible,” fromtwo larger studies conducted in three palliative care settings. They explore how nurses construct dying patients’ moral identities and how they use emotion talk to interpret patients’ behavior. The authors carried out amicroanalysis of talk-in-action using discourse analysis and conversation analysis. Strategies used for the construction of moral identities include the production of atrocity stories and emotional editing. The authors identify moments when emotions are made relevant in palliative care nurses’ daily practices, which serve to smooth social interaction and give a voice to dying patients’words and actions. The dying trajectory, the deteriorating emotional body, and the soundmind are resources used in the characterization of the credible and troubled patient. The authors argue that emotion talk is significant because it reveals how nurses manage conflict and tension in talk-in-interaction.

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