Krummheuer2015b

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Krummheuer2015b
BibType INPROCEEDINGS
Key Krummheuer2015b
Author(s) Antonia Lina Krummheuer
Title Users, Bystanders and Agents: Participation Roles in Human-Agent Interaction
Editor(s) Julio Abascal, Simone Barbosa, Mirko Fetter, Tom Gross, Philippe Palanque, Marco Winckler
Tag(s) AI, Embodied conversational agent, Human-agent interaction, Participation role, EMCA, AI reference list
Publisher Springer International Publishing
Year 2015
Language
City Cham
Month
Journal
Volume
Number
Pages 240–247
URL
DOI 10.1007/978-3-319-22723-8_19
ISBN 978-3-319-22723-8
Organization
Institution
School
Type
Edition
Series Lecture Notes in Computer Science
Howpublished
Book title Human-Computer Interaction - INTERACT 2015
Chapter

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Abstract

Human-agent interaction (HAI), especially in the field of embodied conversational agents (ECA), is mainly construed as dyadic communication between a human user and a virtual agent. This is despite the fact that many application scenarios for future ECAs involve the presence of others. This paper critiques the view of an `isolated user' and proposes a micro-sociological perspective on the participation roles in HAI. Two examples of an HAI in a public setting point out (1) the ways a variety of participants take part in the interaction, (2) how the construction of the participation roles influences the construction of the agent's identity, and (3) how HAI, as a mediated interaction, is framed by an asymmetric participation framework. The paper concludes by suggesting various participation roles, which may inform development of ECAs.

Notes