Klein2014

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Klein2014
BibType INCOLLECTION
Key Klein2014
Author(s) Gabriella B. Klein, Koffi M. Dossou, Sergio Pasquandrea
Title Embodying epistemicity: Negotiating (un)certainty through semiotic objects
Editor(s) Andrzej Zuczkowski, Ramona Bongelli, Ilaria Riccioni, Carla Canestrari
Tag(s) Epistemics, Applied, Institutional, Related Interaction Studies
Publisher John Benjamins Publishing Company
Year 2014
Language
City
Month
Journal
Volume
Number
Pages 223-246
URL Link
DOI 10.1075/ds.25.11kle
ISBN
Organization
Institution
School
Type
Edition
Series
Howpublished
Book title Communicating Certainty and Uncertainty in Medical, Supportive and Scientific Contexts
Chapter 11

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Abstract

The present paper analyses a corpus of bureaucratic-institutional interactions between migrants and civil servants, in order to investigate the role of objects in negotiating the certainty of information. During the encounters, documents are employed as means to provide and assess information; furthermore, the encounters produce a final artifact (e.g., a filled form), which constitutes the basis for providing a public service. Such objects are both related to, and constitutive of, the activities performed: they are “called into existence” by the interactants, within the temporal development and spatial arrangement of the interaction. Building on data collected within two European Grundtvig projects, the paper takes into account the semiotic resources deployed by the interactants for dealing with the objects, the patterns of actions in which objects are involved their relevance for negotiating the certainty of information.

Notes