Heath1992c

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Heath1992c
BibType ARTICLE
Key Heath1992c
Author(s) Christian Heath, Paul Luff
Title Media space and communicative asymmetries: Preliminary observations of video mediated interaction
Editor(s)
Tag(s) EMCA, Video-mediated communication
Publisher
Year 1992
Language
City
Month
Journal Human-Computer Interaction
Volume 7
Number 3
Pages 315–346
URL Link
DOI 10.1207/s15327051hci0703_3
ISBN
Organization
Institution
School
Type
Edition
Series
Howpublished
Book title
Chapter

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Abstract

Despite the growing interest in using audio-visual technologies to support communication and collaborative work among individuals in different locations, we still have relatively little understanding of the organization of video-mediated interaction. In the following article, we discuss some findings of recent research concerning interpersonal communication in a sophisticated multimedia office environment. Based on the detailed naturalistic analysis of individuals collaborating on various tasks during their day-to-day working lives, we explore the extent to which the media space provides a satisfactory means for interpersonal communication and ordinary sociability. In particular, the research suggests that audio-visual technology introduces certain asymmetries into interpersonal communication that can transform the impact of visual and vocal conduct. These communicative asymmetries may be consequential for the design and implementation of audio-visual infrastructures used to support informal sociability and collaborative work.

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