Button2012

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Button2012
BibType ARTICLE
Key Button2012
Author(s) Graham Button
Title What does “work” mean in “ethnomethodological studies of work?”: its ubiquitous relevance for systems design to support action and interaction
Editor(s)
Tag(s) EMCA, ethnomethodology, ethnography, work, methodology, systems design, workplace studies
Publisher
Year 2012
Language
City
Month
Journal Design Studies
Volume 33
Number 6
Pages 673–684
URL Link
DOI 10.1016/j.destud.2012.06.003
ISBN
Organization
Institution
School
Type
Edition
Series
Howpublished
Book title
Chapter

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Abstract

In computer systems design, ethnomethodology is seen as a form of ethnography that emphasises situated work practices and the workplace. However, designers have increasingly taken an interest in developing systems to support non-work matters such as social networking, gaming, and fun, and non-work settings such as the home. Some have, therefore, suggested that ethnography driven by interests in work practice is not relevant for these new developments because they do not involve matters of work, and that, consequently, a new form of ethnography is required. This paper critically addresses this argument and contends that ethnography can be analytically grounded in ethnomethodology as a ubiquitous method for building ‘the social’ into systems design.

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