Best-Hindmarsh2019

From emcawiki
Jump to: navigation, search
Best-Hindmarsh2019
BibType ARTICLE
Key Best-Hindmarsh2019
Author(s) Katie Best, Jon Hindmarsh
Title Embodied spatial practices and everyday organization: The work of tour guides and their audiences
Editor(s)
Tag(s) EMCA, Embodiment, Ethnomethodology, Practice, Space, Guided tours, Workplace
Publisher
Year 2019
Language English
City
Month
Journal Human Relations
Volume 72
Number 2
Pages 248–271
URL Link
DOI https://doi.org/10.1177/0018726718769712
ISBN
Organization
Institution
School
Type
Edition
Series
Howpublished
Book title
Chapter

Download BibTex

Abstract

This article introduces an interactional perspective to the analysis of organizational space. The study is based on the analysis of over 100 hours of video recordings of guided tours undertaken within two sites (an historic house and a world-famous museum), coupled with interviews and field observations. The analysis is informed by ethnomethodology and conversation analysis in order to focus on the everyday organization of these tours, and the lived experience of inhabiting museum spaces. We use an interactional lens to unpack the ‘embodied spatial practices’ critical to the work of tour guides and their audiences, which reveals how the sense and significance of the workspace emerges moment to moment, and in relation to the ongoing work at hand. As a result, for those with an interest in organizational space, the article introduces a novel perspective, and methods, to highlight the dynamic and interactional production of workspaces. Additionally, for those with an interest in practice, the article demonstrates the fundamental import of taking spatial arrangements seriously when analysing the organization of work.

Notes