Wilkinson2011d
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Wilkinson2011d | |
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BibType | INCOLLECTION |
Key | Wilkinson2011d |
Author(s) | Sue Wilkinson |
Title | Improving ethnic monitoring on a telephone helpline |
Editor(s) | Charles Antaki |
Tag(s) | EMCA, Ethnicity, Helplines |
Publisher | Palgrave Macmillan |
Year | 2011 |
Language | English |
City | Houndmills Basingstoke, Hampshire U.K., New York |
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Pages | 75-97 |
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Book title | Applied conversation analysis: Intervention and change in institutional talk |
Chapter | 5 |
Abstract
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