Franco-Nielsen2018

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Franco-Nielsen2018
BibType ARTICLE
Key Franco-Nielsen2018
Author(s) L. Alberto Franco, Mie Femø Nielsen
Title Examining Group Facilitation In Situ: The Use of Formulations in Facilitation Practice
Editor(s)
Tag(s) EMCA, Formulations, Facilitation, Workshops, Practice, In Press
Publisher
Year 2018
Language English
City
Month
Journal Group Decision and Negotiation
Volume 27
Number 5
Pages 735–756
URL Link
DOI https://doi.org/10.1007/s10726-018-9577-7
ISBN
Organization
Institution
School
Type
Edition
Series
Howpublished
Book title
Chapter

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Abstract

In this paper we examine how the talk of the facilitator shapes group workshop interactions by using the conversational object ‘formulation’. The data consist of video recordings of a corpus of four facilitated workshops held with management and development teams. By adopting an exploratory video-based investigation using conversational analysis to examine our data, we highlight the significance of three distinct set of formulations used by facilitators in workshops. Specifically, our findings show how formulations that encourage reflection or facilitate action, together with those collaboratively produced, enable sense making and the achievement of a temporal conversational order among participants. This research contributes to the study of facilitated workshops by offering a more nuanced approach to the understanding of the craftsmanship of doing facilitation, its effects on the workshop process and, ultimately, workshop outcomes.

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