Difference between revisions of "Boudouraki2020"
StuartReeves (talk | contribs) (BibTeX auto import 2020-12-23 11:00:16) |
AndreiKorbut (talk | contribs) |
||
| Line 1: | Line 1: | ||
{{BibEntry | {{BibEntry | ||
| − | | | + | |BibType=INPROCEEDINGS |
| − | |||
| − | |||
|Author(s)=Andriana Boudouraki; Joel E. Fischer; Stuart Reeves; Sean Rintel | |Author(s)=Andriana Boudouraki; Joel E. Fischer; Stuart Reeves; Sean Rintel | ||
| + | |Title=“I can't get round”: Recruiting Assistance in Mobile Robotic Telepresence | ||
|Tag(s)=EMCA; mobile robotic telepresence; remote work; remote help; videoconferencing; computer-mediated communication; asymmetry; ethnomethodology; conversation analysis | |Tag(s)=EMCA; mobile robotic telepresence; remote work; remote help; videoconferencing; computer-mediated communication; asymmetry; ethnomethodology; conversation analysis | ||
| − | | | + | |Key=Boudouraki2020 |
|Publisher=Association for Computing Machinery | |Publisher=Association for Computing Machinery | ||
| + | |Year=2020 | ||
| + | |Language=English | ||
|Address=New York, NY, USA | |Address=New York, NY, USA | ||
| − | | | + | |Booktitle=Proceedings of the ACM on Human-Computer InteractionVolume 4Issue CSCW3December 2020 Article No.: |
| − | |||
| − | |||
|Volume=4 | |Volume=4 | ||
|Number=CSCW3 | |Number=CSCW3 | ||
| + | |Pages=eid: 248 | ||
| + | |URL=https://dl.acm.org/doi/10.1145/3432947 | ||
|DOI=10.1145/3432947 | |DOI=10.1145/3432947 | ||
| − | |Note= | + | |Note=Winner of a CSCW 2020 Honourable Mention Award |
|Abstract=Via audiovisual communications and a controllable physical embodiment, Mobile Robotic telePresence (MRP) systems aim to support enhanced collaboration between remote and local members of a given setting. But MRP systems also put the remote user in positions where they frequently rely on the help of local partners. Getting or `recruiting' such help can be done with various verbal and embodied actions ranging in explicitness. In this paper, we look at how such recruitment occurs in video data drawn from an experiment where pairs of participants (one local, one remote) performed a timed searching task. We find a prevalence of implicit recruitment methods and outline obstacles to effective recruitment that emerge due to communicative asymmetries that are built into MRP design. In a future where remote work becomes widespread, assistance through remote work technology like MRPs needs close examination at a fundamental interactional level, taking into account how communicative asymmetries are at play in everyday use of such technologies. | |Abstract=Via audiovisual communications and a controllable physical embodiment, Mobile Robotic telePresence (MRP) systems aim to support enhanced collaboration between remote and local members of a given setting. But MRP systems also put the remote user in positions where they frequently rely on the help of local partners. Getting or `recruiting' such help can be done with various verbal and embodied actions ranging in explicitness. In this paper, we look at how such recruitment occurs in video data drawn from an experiment where pairs of participants (one local, one remote) performed a timed searching task. We find a prevalence of implicit recruitment methods and outline obstacles to effective recruitment that emerge due to communicative asymmetries that are built into MRP design. In a future where remote work becomes widespread, assistance through remote work technology like MRPs needs close examination at a fundamental interactional level, taking into account how communicative asymmetries are at play in everyday use of such technologies. | ||
}} | }} | ||
Revision as of 12:22, 28 November 2021
| Boudouraki2020 | |
|---|---|
| BibType | INPROCEEDINGS |
| Key | Boudouraki2020 |
| Author(s) | Andriana Boudouraki, Joel E. Fischer, Stuart Reeves, Sean Rintel |
| Title | “I can't get round”: Recruiting Assistance in Mobile Robotic Telepresence |
| Editor(s) | |
| Tag(s) | EMCA, mobile robotic telepresence, remote work, remote help, videoconferencing, computer-mediated communication, asymmetry, ethnomethodology, conversation analysis |
| Publisher | Association for Computing Machinery |
| Year | 2020 |
| Language | English |
| City | New York, NY, USA |
| Month | |
| Journal | |
| Volume | 4 |
| Number | CSCW3 |
| Pages | eid: 248 |
| URL | Link |
| DOI | 10.1145/3432947 |
| ISBN | |
| Organization | |
| Institution | |
| School | |
| Type | |
| Edition | |
| Series | |
| Howpublished | |
| Book title | Proceedings of the ACM on Human-Computer InteractionVolume 4Issue CSCW3December 2020 Article No.: |
| Chapter | |
Abstract
Via audiovisual communications and a controllable physical embodiment, Mobile Robotic telePresence (MRP) systems aim to support enhanced collaboration between remote and local members of a given setting. But MRP systems also put the remote user in positions where they frequently rely on the help of local partners. Getting or `recruiting' such help can be done with various verbal and embodied actions ranging in explicitness. In this paper, we look at how such recruitment occurs in video data drawn from an experiment where pairs of participants (one local, one remote) performed a timed searching task. We find a prevalence of implicit recruitment methods and outline obstacles to effective recruitment that emerge due to communicative asymmetries that are built into MRP design. In a future where remote work becomes widespread, assistance through remote work technology like MRPs needs close examination at a fundamental interactional level, taking into account how communicative asymmetries are at play in everyday use of such technologies.
Notes
Winner of a CSCW 2020 Honourable Mention Award
