Hochuli2023

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Hochuli2023
BibType INCOLLECTION
Key Hochuli2023
Author(s) Kenan Hochuli, Johanna Jud
Title Non-talking heads: how architectures of digital copresences shape question-silence-answer-sequences in university teaching
Editor(s) Dirk vom Lehn, Will Gibson, Natalia Ruiz-Junco
Tag(s) EMCA
Publisher Routledge
Year 2023
Language English
City London
Month
Journal
Volume
Number
Pages 181–206
URL Link
DOI 10.4324/9781003277750-13
ISBN
Organization
Institution
School
Type
Edition
Series
Howpublished
Book title People, Technology, and Social Organization: Interactionist Studies of Everyday Life
Chapter

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Abstract

This chapter focuses on question-answer sequences in online university teaching. We analyze how lecturers and students organize both individual and interactional conduct after a question has been asked but no answer has been given yet for two different participation frameworks on digital videoconferencing platforms: One is the “face wall” of Zoom, where participants find themselves in a situation of polyexponation, that is, a technically increased possibility of mutual perception. The other is Adobe Connect, a platform on which the lecturer communicates auditorily while students use the “chat” function to communicate. The analysis demonstrates how the ways in which participants establish and negotiate copresence within these environments create a different kind of conditional relevance for responding to each other’s contribution. Whereas silent students remain invisible on Adobe Connect, participants on Zoom become noticeable as non-talking heads on the face wall. This chapter’s analysis of short video sequences offers a detailed insight into the unfolding of what has become everyday human interaction in online environments. The data are in German with an English Translation.

Notes