Difference between revisions of "Capelle2016"

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Capelle2016
BibType ARTICLE
Key Capelle2016
Author(s) Camille Capelle
Title La démonstration de logiciel : enjeux et spécificités interactionnelles entre concepteurs et usagers
Editor(s)
Tag(s) EMCA, Sociology of science and technology, demonstration, innovative software
Publisher
Year 2016
Language
City
Month
Journal Langage et société
Volume 155
Number 1
Pages 101–120
URL
DOI
ISBN 9782735120888
Organization
Institution
School
Type
Edition
Series
Howpublished
Book title
Chapter

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Abstract

This article presents an analysis of software demonstrations through observation of conversations between its designers and future users. During these meetings, the designers whose primary aim is to convince, depict the use of the software and the users express their first impressions of this usage scenario. Conversation Analysis and ethnomethodology applied to these situations reveal their interactional specificities. By using this methodology in several situations, we characterize the demonstration as structured steps and procedures. These procedures take place in a communication space-time which develops collaboration and alliances, and where technical objects evolve. Within and through these demonstration situations, we see an evolution of on one hand the relationship between designers and users, and on the other of the design process of innovative software.

Notes