Difference between revisions of "Llewellyn2014a"
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{{BibEntry | {{BibEntry | ||
|BibType=ARTICLE | |BibType=ARTICLE | ||
− | |Author(s)=Nick Llewellyn; | + | |Author(s)=Nick Llewellyn; |
|Title=‘He probably thought we were students’: Age norms and the exercise of visual judgement in service work | |Title=‘He probably thought we were students’: Age norms and the exercise of visual judgement in service work | ||
− | |Tag(s)=Workplace studies; EMCA; Membership Categorization; | + | |Tag(s)=Workplace studies; EMCA; Membership Categorization; |
|Key=Llewellyn2014a | |Key=Llewellyn2014a | ||
− | |Year= | + | |Year=2014 |
|Journal=Organization Studies | |Journal=Organization Studies | ||
|URL=http://oss.sagepub.com/content/early/2014/10/04/0170840614546151.abstract | |URL=http://oss.sagepub.com/content/early/2014/10/04/0170840614546151.abstract | ||
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|Note=needs post-publication info | |Note=needs post-publication info | ||
|Abstract=This paper analyses how organisational actors draw upon, perhaps without conscious acknowledgement, assumptions about age as they engage in organisational activities. Drawing on video-recordings of naturalistic interaction, the paper analyses how customers are positioned with respect to age-based norms, often following visual assessments of their physical appearance. Through detailed rhetorical and sequential analysis, the paper describes artful practices, through which participants make age-based norms relevant for the composition of ordinary organisational actions. The paper is amongst the first micro-sociological studies to analyse how people engage age-based norms in this way. It shows the positioning of age identities to be substantially an interactional phenomenon, as well as a discursive and reflexive one. | |Abstract=This paper analyses how organisational actors draw upon, perhaps without conscious acknowledgement, assumptions about age as they engage in organisational activities. Drawing on video-recordings of naturalistic interaction, the paper analyses how customers are positioned with respect to age-based norms, often following visual assessments of their physical appearance. Through detailed rhetorical and sequential analysis, the paper describes artful practices, through which participants make age-based norms relevant for the composition of ordinary organisational actions. The paper is amongst the first micro-sociological studies to analyse how people engage age-based norms in this way. It shows the positioning of age identities to be substantially an interactional phenomenon, as well as a discursive and reflexive one. | ||
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Revision as of 09:43, 3 December 2014
Llewellyn2014a | |
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BibType | ARTICLE |
Key | Llewellyn2014a |
Author(s) | Nick Llewellyn |
Title | ‘He probably thought we were students’: Age norms and the exercise of visual judgement in service work |
Editor(s) | |
Tag(s) | Workplace studies, EMCA, Membership Categorization |
Publisher | |
Year | 2014 |
Language | |
City | |
Month | |
Journal | Organization Studies |
Volume | |
Number | |
Pages | |
URL | Link |
DOI | 10.1177/0170840614546151 |
ISBN | |
Organization | |
Institution | |
School | |
Type | |
Edition | |
Series | |
Howpublished | |
Book title | |
Chapter |
Abstract
This paper analyses how organisational actors draw upon, perhaps without conscious acknowledgement, assumptions about age as they engage in organisational activities. Drawing on video-recordings of naturalistic interaction, the paper analyses how customers are positioned with respect to age-based norms, often following visual assessments of their physical appearance. Through detailed rhetorical and sequential analysis, the paper describes artful practices, through which participants make age-based norms relevant for the composition of ordinary organisational actions. The paper is amongst the first micro-sociological studies to analyse how people engage age-based norms in this way. It shows the positioning of age identities to be substantially an interactional phenomenon, as well as a discursive and reflexive one.
Notes
needs post-publication info