Whalen2011a

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Whalen2011a
BibType INCOLLECTION
Key Whalen2011a
Author(s) Jack Whalen, Marilyn R. Whalen
Title Integrated Customer Service: Reinventing a Workscape
Editor(s) Margaret H. Szymanski, Jack Whalen
Tag(s) EMCA, workplace studies, workspace, customer service:
Publisher Cambridge University Press
Year 2011
Language
City New York
Month
Journal
Volume
Number
Pages 181–204
URL
DOI
ISBN
Organization
Institution
School
Type
Edition
Series
Howpublished
Book title Making Work Visible: Ethnographically Grounded Case Studies of Work Practice
Chapter

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Abstract


Notes