Baker2005
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Baker2005 | |
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BibType | INCOLLECTION |
Key | Baker2005 |
Author(s) | Carolyn Baker, Michael Emmison, Alan Firth |
Title | Calibrating for competence in calls to technical support |
Editor(s) | Carolyn Baker, Michael Emmison, Alan Firth |
Tag(s) | EMCA |
Publisher | John Benjamins |
Year | 2005 |
Language | |
City | Amsterdam |
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Pages | 39-62 |
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Book title | Calling for Help: Language and Social Interaction in Telephone Helplines |
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