Jefferson-Lee1981
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| Jefferson-Lee1981 | |
|---|---|
| BibType | ARTICLE |
| Key | Jefferson-Lee1981 |
| Author(s) | Gail Jefferson, J.R.E. Lee |
| Title | The rejection of advice: managing the problematic convergence of a “TroublesTelling” and a “Service Encounter” |
| Editor(s) | |
| Tag(s) | EMCA, Troubles, Service Encounter |
| Publisher | |
| Year | 1981 |
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| Month | |
| Journal | Journal of Pragmatics |
| Volume | 5 |
| Number | |
| Pages | 399-422 |
| URL | |
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Abstract
Notes
reprinted In P. Drew, J. Heritage, eds. Talk at work: Interaction in institutional settings. Cambridge: Cambridge University Press: pp.521-548
