Whalen2011a

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Whalen2011a
BibType INCOLLECTION
Key Whalen2011a
Author(s) Jack Whalen, Marilyn R. Whalen
Title Integrated customer service: reinventing a workscape
Editor(s) Margaret H. Szymanski, Jack Whalen
Tag(s) EMCA, workplace studies, workspace, customer service:
Publisher Cambridge University Press
Year 2011
Language
City New York
Month
Journal
Volume
Number
Pages 181–204
URL Link
DOI 10.1017/CBO9780511921360.013
ISBN
Organization
Institution
School
Type
Edition
Series
Howpublished
Book title Making Work Visible: Ethnographically Grounded Case Studies of Work Practice
Chapter

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Abstract


Notes