Baker2005

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Baker2005
BibType INCOLLECTION
Key Baker2005
Author(s) Carolyn Baker, Michael Emmison, Alan Firth
Title Calibrating for competence in calls to technical support
Editor(s) Carolyn Baker, Michael Emmison, Alan Firth
Tag(s) EMCA
Publisher John Benjamins
Year 2005
Language
City Amsterdam
Month
Journal
Volume
Number
Pages 39–62
URL Link
DOI 10.1075/pbns.143.05bak
ISBN
Organization
Institution
School
Type
Edition
Series
Howpublished
Book title Calling for Help: Language and Social Interaction in Telephone Helplines
Chapter

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Abstract


Notes