Difference between revisions of "Jefferson-Lee1981"
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{{BibEntry | {{BibEntry | ||
|BibType=ARTICLE | |BibType=ARTICLE | ||
| − | |Author(s)=Gail Jefferson; J.R.E. Lee; | + | |Author(s)=Gail Jefferson; J.R.E. Lee; |
|Title=The rejection of advice: managing the problematic convergence of a “TroublesTelling” and a “Service Encounter” | |Title=The rejection of advice: managing the problematic convergence of a “TroublesTelling” and a “Service Encounter” | ||
|Tag(s)=EMCA; Troubles; Service Encounter; | |Tag(s)=EMCA; Troubles; Service Encounter; | ||
| Line 9: | Line 9: | ||
|Volume=5 | |Volume=5 | ||
|Pages=399-422 | |Pages=399-422 | ||
| − | |Note=reprinted In P. Drew, J. Heritage, eds. Talk at work: Interaction in institutional settings. Cambridge: Cambridge University Press: pp.521-548 | + | |Note=reprinted In P. Drew, J. Heritage, eds. Talk at work: Interaction in institutional settings. Cambridge: Cambridge University Press: pp.521-548 |
| + | also reprinted, with an introduction, in: Gail Jefferson (2015) Talking About Troubles in Conversation, Oxford U.P. | ||
}} | }} | ||
Revision as of 05:27, 7 April 2015
| Jefferson-Lee1981 | |
|---|---|
| BibType | ARTICLE |
| Key | Jefferson-Lee1981 |
| Author(s) | Gail Jefferson, J.R.E. Lee |
| Title | The rejection of advice: managing the problematic convergence of a “TroublesTelling” and a “Service Encounter” |
| Editor(s) | |
| Tag(s) | EMCA, Troubles, Service Encounter |
| Publisher | |
| Year | 1981 |
| Language | |
| City | |
| Month | |
| Journal | Journal of Pragmatics |
| Volume | 5 |
| Number | |
| Pages | 399-422 |
| URL | |
| DOI | |
| ISBN | |
| Organization | |
| Institution | |
| School | |
| Type | |
| Edition | |
| Series | |
| Howpublished | |
| Book title | |
| Chapter | |
Abstract
Notes
reprinted In P. Drew, J. Heritage, eds. Talk at work: Interaction in institutional settings. Cambridge: Cambridge University Press: pp.521-548
also reprinted, with an introduction, in: Gail Jefferson (2015) Talking About Troubles in Conversation, Oxford U.P.
