Difference between revisions of "Pudlinski2005"

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{{BibEntry
 
{{BibEntry
 
|BibType=ARTICLE
 
|BibType=ARTICLE
|Author(s)=Christopher Pudlinski;  
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|Author(s)=Christopher Pudlinski;
|Title=Doing empathy and sympathy: Caring responses to troubles tellings on a peer support line
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|Title=Doing empathy and sympathy: caring responses to troubles tellings on a peer support line
 
|Tag(s)=EMCA; Conversation Analysis; Empathy; Helplines; Troubles; Sympathy; Social Support
 
|Tag(s)=EMCA; Conversation Analysis; Empathy; Helplines; Troubles; Sympathy; Social Support
 
|Key=Pudlinski2005
 
|Key=Pudlinski2005
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|Journal=Discourse Studies
 
|Journal=Discourse Studies
 
|Volume=7
 
|Volume=7
|Pages=267-288
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|Number=3
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|Pages=267–288
 
|URL=http://journals.sagepub.com/doi/abs/10.1177/1461445605052177
 
|URL=http://journals.sagepub.com/doi/abs/10.1177/1461445605052177
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|DOI=10.1177/1461445605052177
 
|Abstract=Conversation analysis of 53 emotive responses to troubles tellings on a peer support line discovered eight different methods for expressing empathy and/or sympathy. Emotive reactions, assessments, and formulating the gist of the trouble typically occur early on in a troubles telling. Reporting one’s own reaction was found in the midst of troubles telling, as a second reaction to ‘bad’ news or after callers’ reports of their own feelings. Naming another’s feelings and using an idiom occur towards the end of a troubles telling. Sharing a similar experience of similar feelings and expressing one’s feelings were used in various places within a troubles telling and conveyed more than basic concern about the callers’ feelings. These and other differences between methods further detail the various ways support providers and recipients perform empathy and/or sympathy in situ.
 
|Abstract=Conversation analysis of 53 emotive responses to troubles tellings on a peer support line discovered eight different methods for expressing empathy and/or sympathy. Emotive reactions, assessments, and formulating the gist of the trouble typically occur early on in a troubles telling. Reporting one’s own reaction was found in the midst of troubles telling, as a second reaction to ‘bad’ news or after callers’ reports of their own feelings. Naming another’s feelings and using an idiom occur towards the end of a troubles telling. Sharing a similar experience of similar feelings and expressing one’s feelings were used in various places within a troubles telling and conveyed more than basic concern about the callers’ feelings. These and other differences between methods further detail the various ways support providers and recipients perform empathy and/or sympathy in situ.
 
 
 
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Latest revision as of 10:01, 3 November 2019

Pudlinski2005
BibType ARTICLE
Key Pudlinski2005
Author(s) Christopher Pudlinski
Title Doing empathy and sympathy: caring responses to troubles tellings on a peer support line
Editor(s)
Tag(s) EMCA, Conversation Analysis, Empathy, Helplines, Troubles, Sympathy, Social Support
Publisher
Year 2005
Language English
City
Month
Journal Discourse Studies
Volume 7
Number 3
Pages 267–288
URL Link
DOI 10.1177/1461445605052177
ISBN
Organization
Institution
School
Type
Edition
Series
Howpublished
Book title
Chapter

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Abstract

Conversation analysis of 53 emotive responses to troubles tellings on a peer support line discovered eight different methods for expressing empathy and/or sympathy. Emotive reactions, assessments, and formulating the gist of the trouble typically occur early on in a troubles telling. Reporting one’s own reaction was found in the midst of troubles telling, as a second reaction to ‘bad’ news or after callers’ reports of their own feelings. Naming another’s feelings and using an idiom occur towards the end of a troubles telling. Sharing a similar experience of similar feelings and expressing one’s feelings were used in various places within a troubles telling and conveyed more than basic concern about the callers’ feelings. These and other differences between methods further detail the various ways support providers and recipients perform empathy and/or sympathy in situ.

Notes