Difference between revisions of "Jefferson-Lee1981"
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{{BibEntry | {{BibEntry | ||
|BibType=ARTICLE | |BibType=ARTICLE | ||
| − | |Author(s)=Gail Jefferson; | + | |Author(s)=Gail Jefferson; John R. E. Lee; |
| − | |Title=The rejection of advice: managing the problematic convergence of a | + | |Title=The rejection of advice: managing the problematic convergence of a ‘troubles-telling’ and a ‘service encounter’ |
|Tag(s)=EMCA; Troubles; Service Encounter; delicates | |Tag(s)=EMCA; Troubles; Service Encounter; delicates | ||
|Key=Jefferson-Lee1981 | |Key=Jefferson-Lee1981 | ||
| Line 8: | Line 8: | ||
|Journal=Journal of Pragmatics | |Journal=Journal of Pragmatics | ||
|Volume=5 | |Volume=5 | ||
| − | |Pages= | + | |Number=5 |
| − | |Note= | + | |Pages=399–422 |
| + | |URL=https://www.sciencedirect.com/science/article/abs/pii/0378216681900266 | ||
| + | |DOI=10.1016/0378-2166(81)90026-6 | ||
| + | |Note=Reprinted in: P. Drew, J. Heritage (eds.) Talk at Work: Interaction in Institutional Settings. Cambridge: Cambridge University Press, pp.521-548. | ||
| − | + | Also reprinted, with an introduction, in: Gail Jefferson (2015) Talking About Troubles in Conversation, Oxford: Oxford University Press, pp. 96-126. | |
}} | }} | ||
Latest revision as of 05:21, 20 October 2019
| Jefferson-Lee1981 | |
|---|---|
| BibType | ARTICLE |
| Key | Jefferson-Lee1981 |
| Author(s) | Gail Jefferson, John R. E. Lee |
| Title | The rejection of advice: managing the problematic convergence of a ‘troubles-telling’ and a ‘service encounter’ |
| Editor(s) | |
| Tag(s) | EMCA, Troubles, Service Encounter, delicates |
| Publisher | |
| Year | 1981 |
| Language | |
| City | |
| Month | |
| Journal | Journal of Pragmatics |
| Volume | 5 |
| Number | 5 |
| Pages | 399–422 |
| URL | Link |
| DOI | 10.1016/0378-2166(81)90026-6 |
| ISBN | |
| Organization | |
| Institution | |
| School | |
| Type | |
| Edition | |
| Series | |
| Howpublished | |
| Book title | |
| Chapter | |
Abstract
Notes
Reprinted in: P. Drew, J. Heritage (eds.) Talk at Work: Interaction in Institutional Settings. Cambridge: Cambridge University Press, pp.521-548.
Also reprinted, with an introduction, in: Gail Jefferson (2015) Talking About Troubles in Conversation, Oxford: Oxford University Press, pp. 96-126.
