Difference between revisions of "Jefferson-Lee1981"
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|Author(s)=Gail Jefferson; J.R.E. Lee; | |Author(s)=Gail Jefferson; J.R.E. Lee; | ||
|Title=The rejection of advice: managing the problematic convergence of a “TroublesTelling” and a “Service Encounter” | |Title=The rejection of advice: managing the problematic convergence of a “TroublesTelling” and a “Service Encounter” | ||
| − | |Tag(s)=EMCA; Troubles; Service Encounter; | + | |Tag(s)=EMCA; Troubles; Service Encounter; delicates |
|Key=Jefferson-Lee1981 | |Key=Jefferson-Lee1981 | ||
|Year=1981 | |Year=1981 | ||
Revision as of 13:50, 17 June 2017
| Jefferson-Lee1981 | |
|---|---|
| BibType | ARTICLE |
| Key | Jefferson-Lee1981 |
| Author(s) | Gail Jefferson, J.R.E. Lee |
| Title | The rejection of advice: managing the problematic convergence of a “TroublesTelling” and a “Service Encounter” |
| Editor(s) | |
| Tag(s) | EMCA, Troubles, Service Encounter, delicates |
| Publisher | |
| Year | 1981 |
| Language | |
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| Month | |
| Journal | Journal of Pragmatics |
| Volume | 5 |
| Number | |
| Pages | 399-422 |
| URL | |
| DOI | |
| ISBN | |
| Organization | |
| Institution | |
| School | |
| Type | |
| Edition | |
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| Howpublished | |
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Abstract
Notes
reprinted In P. Drew, J. Heritage, eds. Talk at work: Interaction in institutional settings. Cambridge: Cambridge University Press: pp.521-548
also reprinted, with an introduction, in: Gail Jefferson (2015) Talking About Troubles in Conversation, Oxford U.P.: 96-126
