Weber2011

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Weber2011
BibType ARTICLE
Key Weber2011
Author(s) H. L. Weber
Title Missed cues: how disputes can socialize virtual newcomers
Editor(s)
Tag(s) EMCA, Dispute resolution, Computer-mediated Communication, Newcomers
Publisher
Year 2011
Language
City
Month
Journal Language@Internet
Volume 8
Number
Pages Article 5
URL Link
DOI
ISBN
Organization
Institution
School
Type
Edition
Series
Howpublished
Book title
Chapter

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Abstract

This study considers how newcomers are socialized into an online group for sexual abuse survivors. The focus of the article is a dispute wherein a newcomer does not behave according to the group’s expectations regarding the nature of communications between regulars and newcomers. In the ensuing dispute, regulars send explicitly instructional messages to the newcomer, who eventually apologizes and assumes the stance appropriate to newcomers. The analysis highlights ways in which the dispute serves to reveal and re-affirm the social organization of the group. In concluding, it is suggested that aspects of the medium may increase the number and likelihood of disputes in Internet forums as compared with comparable face-to-face interactions.

Notes