Voutilainen2025
| Voutilainen2025 | |
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| BibType | ARTICLE |
| Key | Voutilainen2025 |
| Author(s) | Liisa Voutilainen |
| Title | Responding to the client’s self-deprecations in career guidance |
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| Tag(s) | EMCA, In press, Conversation analysis, Guidance, Self-deprecations, Counselling |
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| Year | 2025 |
| Language | English |
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| Journal | Discourse Studies |
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| URL | Link |
| DOI | 10.1177/14614456241308973 |
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Abstract
The paper describes how the client’s self-deprecations are treated in career guidance. While in everyday talk, a preferred response to a self-deprecation is disagreement, the case can be more complex in institutional encounters, considering, for example, epistemic rights to assess the client. Through conversation analysis of video-recorded data, we will show two ways in which career counsellors respond to their client’s self-deprecations: reframing and empathetic listening. In reframing, the counsellor shifts perspective so that the client’s assessment of themselves is presented in more positive or neutral light. In empathetic listening, the counsellor does not respond in the next turn unit after the self-deprecation, but shows nonverbally acknowledgement of it. In these cases, the client may produce the ‘disagreement’ with their self-deprecation by moving to more positive self-attributions. We discuss these practices in relation to Goffman’s concept of face work.
Notes
