Stivers2002a

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Stivers2002a
BibType ARTICLE
Key Stivers2002a
Author(s) Tanya Stivers
Title Presenting the problem in pediatric encounters: “symptoms only” versus “candidate diagnosis” presentations
Editor(s)
Tag(s) EMCA, Pediatric consultation, Problem presentations
Publisher
Year 2002
Language English
City
Month
Journal Health Communication
Volume 14
Number 3
Pages 299–338
URL Link
DOI 10.1207/S15327027HC1403_2
ISBN
Organization
Institution
School
Type
Edition
Series
Howpublished
Book title
Chapter

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Abstract

This article examines 2 practices that are used to present children's problems to their pediatricians in acute care encounters. Using the methodology of conversation analysis, this article examines the alternative stances embodied by problem presentations, which offer "symptoms only" versus problem presentations, which also include a "candidate diagnosis." This article suggests that parents who offer only symptoms in their problem presentations are hearable as adopting a stance that they are primarily seeking medical evaluations of their children. By contrast, a parent who includes a candidate diagnosis of the problem is hearable as adopting a stance that he or she is seeking confirmation of the diagnosis and treatment for that illness condition. This communication practice may be treated by physicians as placing pressure on them to prescribe treatment-in particular antibiotic treatment. The implications of this are discussed.

Notes