Stivers2001

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Stivers2001
BibType ARTICLE
Key Stivers2001
Author(s) Tanya Stivers
Title Negotiating Who Presents the Problem: Next Speaker Selection in Pediatric Encounters
Editor(s)
Tag(s) EMCA, Medical EMCA, Problem presentation
Publisher
Year 2001
Language
City
Month
Journal Journal of Communication
Volume 51
Number 2
Pages 252–282
URL Link
DOI 10.1111/j.1460-2466.2001.tb02880.x
ISBN
Organization
Institution
School
Type
Edition
Series
Howpublished
Book title
Chapter

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Abstract

Using audio‐ and videotapes of acute pediatric encounters, this study (a) identifies pediatricians' practices of next speaker selection when soliciting the problem presentation, (b) identifies factors that bear on next speaker selection, and examines the consequences of physicians' selection practices for who ultimately presents the problem. Although doctors most frequently select children as problem presenters, parents are the most likely to actually present the child's problem. However, parents nonetheless orient to their children's rights to answer question that select them as next speaker. Thus, the actual problem presenter emerges as the result of a process of interactional negotiation rather than dominance or control. This study also suggests communication resources that may increase the child's participation in presenting the problem.

Notes