Souza2017

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Souza2017
BibType ARTICLE
Key Souza2017
Author(s) Joseane de Souza, Ana Cristina Ostermann
Title Tudo bem, tudo em paz e uma tremenda sorte-: Avaliações positivas no gerenciamento da incerteza na comunicação entre oncologistas e pacientes com câncer de mama
Editor(s)
Tag(s) EMCA, Medical EMCA, Breast cancer, Conversation Analysis, Doctor-patent interaction, Doctor-patient communication, management of uncertainty, Clinical uncertainty, Uncertainty
Publisher
Year 2017
Language English
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Month
Journal Revista de Estudos da Linguagem
Volume 25
Number 2
Pages 609-640
URL Link
DOI https://doi.org/10.17851/2237-2083.25.2.609-640
ISBN
Organization
Institution
School
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Edition
Series
Howpublished
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Abstract

This article investigates interactions between oncologists and women patients of breast cancer in follow up appointments along their treatment or post treatment follow up appointments. In particular, we analyze how patients and physicians interactionally deal with the impossibility of certainty within this context. We also discuss on the implications of such interactional management for the medical practice. The theoretical and methodological perspective is that of Conversation Analysis or Talk in Interaction (SACKS, 1992). The interactions analyzed (24 audiorecorded consultations) were collected at a hospital in Southern Brazil, transcribed by using the conversation analytical conventions (JEFFERSON, 1984), and then analyzed. The analysis reveals the means by which the actions of evaluating and requesting for evaluation undertaken by oncologists and patients operate so as to deal with the impossibility of certainty in these consultations. In the management of uncertainty in the oncological consultations, the analysis also shows which and how positive evaluations produced by the physicians might have interactionally-demonstrated tranquilizing or alleviating consequences to the patients.

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