RydenGramner2023

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RydenGramner2023
BibType ARTICLE
Key RydenGramner2023
Author(s) Anja Rydén Gramner
Title Feeling rules for professionals: medical students constructing emotional labour in fiction talk
Editor(s)
Tag(s) EMCA, Medical education, Discursive psychology, Emotional labour, Professional identity, Higher education
Publisher
Year 2023
Language English
City
Month
Journal Studies in Continuing Education
Volume 45
Number 3
Pages 265-282
URL Link
DOI 10.1080/0158037X.2022.2051474
ISBN
Organization
Institution
School
Type
Edition
Series
Howpublished
Book title
Chapter

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Abstract

Although there is a large body of research about emotional labour in workplace settings, such as the health professions and the service industry, less is known about the empirical processes through which emotional labour is taught in higher education and professional education. Using medical education as an example, a discursive psychological (DP) approach is used in this paper to detail how the feeling rules of the physician’s profession are constructed by students and tutors in fiction, film, and poetry seminars. From a data set of 36 video- and audio-recorded fiction seminars from two medical schools, 29 sequences of discussions about emotional challenges for physicians were found. These examples have been transcribed in detail and analysed using DP. Analysis shows that students and tutors construct feeling rules as fluid, negotiable and changeable. Feeling rules are defined as the calibration of emotion to suit different situations as well as different physicians with different levels of emotionality. Students deploy constructions of feeling rules to manage student identities, and students and tutors construct emotion as a separation between subjective experience and observable behaviours, where the subject-side experience should be managed or controlled in the way it manifests externally.

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