Rintel2013a

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Rintel2013a
BibType INPROCEEDINGS
Key Rintel2013a
Author(s) Sean Rintel
Title Tech-tied or tongue-tied? Technological versus social trouble in relational video calling
Editor(s)
Tag(s) video-mediated communication, video calling, Computer-mediated Communication, relational communication, couples, technologized interaction, EMCA
Publisher IEEE
Year 2013
Language English
City
Month
Journal
Volume
Number
Pages 3433–3352
URL Link
DOI 10.1109/HICSS.2013.512
ISBN
Organization
Institution
School
Type
Edition
Series
Howpublished
Book title Proceedings of the Forty-Sixth Hawaii International Conference on System Sciences
Chapter

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Abstract

Maintaining a relationship via video calling requires intertwining relational and technological talk. Using detailed qualitative analysis of transcripts from naturalistic recordings of couples in a video calling field trial, this paper explores how couple members use the possibility of technological distortion as a resource for negotiating around the problem of inattentive or inappropriate responses. Inattention may be cast as technological trouble, and, conversely, the technology can be blamed for an apparently relationally inappropriate response. It is argued that research on technologically mediated relationship creation and maintenance should not treat technology as simply a container of relationships or a variably rich transmission system for relational material. Rather, mediation should be explored as a fundamental participant concern in online relationship research.

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