Reeves2019b
Reeves2019b | |
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BibType | INPROCEEDINGS |
Key | Reeves2019b |
Author(s) | Stuart Reeves |
Title | Conversation considered harmful? |
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Tag(s) | EMCA, Ethnomethodology, Conversation analysis, Conversational design, AI Reference List |
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Year | 2019 |
Language | English |
City | Dublin |
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Volume | |
Number | Article 10 |
Pages | 1-3 |
URL | Link |
DOI | 10.1145/3342775.3342796 |
ISBN | 978-1-4503-7187-2 |
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Book title | CUI '19: Proceedings of the 1st International Conference on Conversational User Interfaces |
Chapter |
Abstract
As a concept, 'conversation' is rife with troublemaking potential. It is not that we should necessarily abandon use of 'conversation' in conversational user interface (CUI) research, but rather treat it with a significant measure of care due to the varied conceptual problems it introduces---problems sketched in this paper. I suggest an alternative, possibly safer articulation and conceptual shift: conversation-sensitive design.
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