Nielsen2020

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Nielsen2020
BibType ARTICLE
Key Nielsen2020
Author(s) Ann Merrit Rikke Nielsen
Title Co-constructing the Video Consultation-competent patient
Editor(s)
Tag(s) EMCA, Video consultation, Geriatric patient, Co-construction, Multimodality, Rehabilitation, Healthcare, VC-competences, Video mediation, Telepresence robot, Participation framework
Publisher
Year 2020
Language English
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Journal Social Interaction: Video-Based Studies of Human Sociality
Volume 3
Number 3
Pages
URL Link
DOI https://doi.org/10.7146/si.v3i3.122708
ISBN
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Institution
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Edition
Series
Howpublished
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Abstract

Through detailed multimodal EMCA analysis, this paper explores consultations between a geriatric patient in a residential rehabilitation facility, his local caregivers, his relative, and his GP, who is present via telepresence robot. The analysis focuses on a) the patient’s interaction with the telepresence robot and the other participants in the opening sequences, including the establishment of joint attention, as a mutual accomplishment; b) how the role of “the competent Video Consultation (VC)-patient” is negotiated and co-constructed (Goodwin, 2013; Jacoby & Ochs, 1995) over time; and c) how the patient displays increasing VC-competences and develops practices associated with a situational identity as “tech-savvy patient” (Suchman, 2009; Zimmerman, 2008).

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