Nielsen2013

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Nielsen2013
BibType ARTICLE
Key Nielsen2013
Author(s) Mie Femø Nielsen
Title “Stepping stones” in opening and closing department meetings
Editor(s)
Tag(s) EMCA, business meeting, interaction, opening, closing, boundary procedure, formality, turn taking, chairing, conversation analysis
Publisher
Year 2013
Language English
City
Month
Journal International Journal of Business Communication
Volume 50
Number 1
Pages 34–67
URL Link
DOI 10.1177/0021943612465182
ISBN
Organization
Institution
School
Type
Edition
Series
Howpublished
Book title
Chapter

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Abstract

This article gives a canonical sequential analysis of openings and closings based on a corpus of department meetings. The first section of the article shows how opening a meeting constitutes a shift in turn-taking system. The second section identifies five techniques used in opening meetings. The third section identifies six techniques used in closing meetings. The final section of the article concludes how openings and closings mirror each other, with similar “stepping stones” to be “traveled”; and discusses the potential of this being a canonical and cross-cultural model. The study has implications for the community of conversation analysts, for business communication studies, and for practitioners.

Notes