Nguyen-Austin2018
| Nguyen-Austin2018 | |
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| BibType | ARTICLE |
| Key | Nguyen-Austin2018 |
| Author(s) | Huong Nguyen, Gavin Austin |
| Title | Follow-up visits in doctor-patient communication: the Vietnamese case |
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| Tag(s) | EMCA, Vietnamese, Doctor-patient interaction |
| Publisher | |
| Year | 2018 |
| Language | English |
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| Journal | International Journal of Society, Culture & Language |
| Volume | 6 |
| Number | 1 |
| Pages | 18–30 |
| URL | Link |
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Abstract
In a “follow-up visit”, a patient seeks medical attention for an existing health problem. Using data from the Vietnamese public hospital system, we present a more nuanced analysis of follow-ups in health communication than the one currently available. To be specific, we discriminate between “same follow-ups”, in which the doctor is the same one as in the last visit, and “different follow-ups”, in which the doctor has not treated the patient for their problem before. We then extend existing research on “inappropriate follow-ups”, in which the problem solicitation is more suitable for another type of visit, by teasing out additional typological distinctions within this category of follow-up. We go on to show that same and different follow-ups contrast with each other in terms of the format used for the problem solicitation. The broader implication of our findings is that the structure of a medical visit is not invariant, but is shaped by the cultural context in which it occurs.
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