Munoz2020

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Munoz2020
BibType ARTICLE
Key Munoz2020
Author(s) Daniel Muñoz
Title An uncomfortable turnstile: Bodily exclusion and boarding practices in a public transport system
Editor(s)
Tag(s) EMCA, Public transport, Bodies, Affects, Turnstiles
Publisher
Year 2020
Language English
City
Month
Journal Emotion, Space and Society
Volume 34
Number February 2020
Pages 100652
URL Link
DOI 10.1016/j.emospa.2019.100652
ISBN
Organization
Institution
School
Type
Edition
Series
Howpublished
Book title
Chapter

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Abstract

In 2017, Santiago de Chile's public transport system was populated by a new kind of device. The new ‘butterfly’ turnstile, whose purpose was to fight off the extremely high fare-evasion rates, also brought along a new dimension of embodied interactions between passengers and this technology, which has been deemed ‘uncomfortable’ and ‘exclusionary’. Older people, wheelchair users, fat people, among others would not be accommodated by the turnstile, being routinely exposed as ‘out of the norm’ bodies. This paper draws on video analysis of passenger-turnstile interactions to explore the ways in which passengers deal with the turnstile. Some passengers would have to shrink and contort their bodies to negotiate their way in, others would experience the discomfort of having to ask the driver to be let in through the rear doors. The paper concludes by reflecting on the place comfort has within public transport policy, and the diverse affective intensities involved. By confronting its users with a very specific set of standard bodily expectations, the turnstile subjects some passengers to a form of exclusion that is experienced through the body.

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