Maynard2010b

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Maynard2010b
BibType ARTICLE
Key Maynard2010b
Author(s) Douglas W. Maynard, Jeremy Freese, Nora Cate Schaeffer
Title Calling for participation: Requests, blocking moves, and rational (inter)action in survey introductions
Editor(s)
Tag(s) EMCA, Conversation Analysis, Requests, Participation, Survey Interviews
Publisher
Year 2010
Language
City
Month
Journal American Sociological Review
Volume 75
Number 5
Pages 791–814
URL Link
DOI 10.1177/0003122410379582
ISBN
Organization
Institution
School
Type
Edition
Series
Howpublished
Book title
Chapter

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Abstract

We draw on conversation analytic methods and research to explicate the interactional phenomenon of requesting in general and the specific case of requesting participation in survey interviews. Recent work on survey participation has given much attention to leverage-saliency theory, but has not engaged how the key concepts of this theory are exhibited in the actual unfolding interaction of interviewers and potential respondents. We do so using digitally recorded and transcribed calls to recruit participation in the 2004 Wisconsin Longitudinal Study. We describe how potential respondents present interactional environments that are relatively discouraging or encouraging, and how, in response, interviewers may be relatively cautious or presumptive in their requesting actions. We consider how the ability of interviewers to tailor their behavior to their interactional environment can affect whether the introduction reaches the point at which a request to participate is made, the form that this request takes, and the sample person's response. Our analysis contributes to understanding how we might use insights from the analysis of interaction to increase cooperation with requests to participate in surveys.

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