Matthews-Heinemann2012

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Matthews-Heinemann2012
BibType ARTICLE
Key Matthews-Heinemann2012
Author(s) Ben Matthews, Trine Heinemann
Title Analysing conversation: Studying design as social action
Editor(s)
Tag(s) EMCA, design activity, conversation analysis, ethnomethodology, interaction design, Research Methods
Publisher
Year 2012
Language
City
Month
Journal Design Studies
Volume 33
Number 6
Pages 649–672
URL Link
DOI 10.1016/j.destud.2012.06.008
ISBN
Organization
Institution
School
Type
Edition
Series
Howpublished
Book title
Chapter

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Abstract

Since the ‘empirical turn’ in design studies, many methods drawn from the social and human sciences have been applied to the study of designers' activities. Recently, conversation analysis (CA) has been gaining some attention as one of these approaches that may offer promise for design studies. In this paper, we present an analysis of design work informed by CA. Our analysis is intended both as a means of exemplifying how the approach can be applied to design, and as empirical groundwork for sketching out what a CA program of research in design studies could offer the field. We argue that CA can provide an empirical respecification of central conceptual and theoretical topics in design research.

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