Marcon2008

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Marcon2008
BibType ARTICLE
Key Marcon2008
Author(s) Teresa Marcon, Abhijit Gopal
Title Irony, critique and ethnomethodology in the study of computer work: irreconcilable tensions?
Editor(s)
Tag(s) EMCA, critique, irony, computer work
Publisher
Year 2008
Language
City
Month
Journal Information Systems Journal
Volume 18
Number 2
Pages 165–184
URL Link
DOI 10.1111/j.1365-2575.2007.00285.x
ISBN
Organization
Institution
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Type
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Series
Howpublished
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Abstract

To broaden discussion of critique in the field of information systems beyond current approaches, we look outside the core management discourse and examine the critical element in ethnomethodological research on computer-based work environments. Our examination reveals a form of critique that is above all without irony, seeking always to be respectful of the competence of research subjects, and informed by an in-depth understanding of participants' practices. We argue that ethnomethodology is an often unrecognised critical approach that attempts to speak from within a community of practice and deliver critical insights that are responsive to the kinds of practical problems of interest to practitioners.

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