Llewellyn2015a

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Llewellyn2015a
BibType ARTICLE
Key Llewellyn2015a
Author(s) Nick Llewellyn
Title Microstructures of economic action: talk, interaction and the bottom line
Editor(s)
Tag(s) EMCA, Microstructures, economic action, donation rates, interaction, conversation analysis, ethnomethodology, video analysis, Museums
Publisher
Year 2015
Language English
City
Month
Journal British Journal of Sociology
Volume 66
Number 3
Pages 486–511
URL Link
DOI 10.1111/1468-4446.12143
ISBN
Organization
Institution
School
Type
Edition
Series
Howpublished
Book title
Chapter

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Abstract

This paper contributes to an expanding body of research that has analysed the interactional foundations of economic activity, and price determination, by quantifying the financial implications of different micro-interactional practices. Drawing on video recordings of naturalistic interaction the paper analyses a simple consumer choice, whether to pay one of two prices, the lower ‘standard’ price (£8.00) or the higher ‘gift aid’ (£8.80) price, to enter an arts institution. Utilizing resources from conversation analysis, the paper analyses different ways of posing this choice. It describes how, as interactional constraints tighten, standard prices become less socially desirable and customers increasingly ‘volunteer’ to pay the higher price. The paper contributes to sociological understandings of economic activity, demonstrating how simple one-off choices, and prices, are accountably responsive to micro-interactional structures.

Notes

Authors' copy: https://www.researchgate.net/publication/281780693_Microstructures_of_Economic_Action_Talk_Interaction_and_the_Bottom_Line