Krummheuer2015b
Krummheuer2015b | |
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BibType | INPROCEEDINGS |
Key | Krummheuer2015b |
Author(s) | Antonia Lina Krummheuer |
Title | Users, Bystanders and Agents: Participation Roles in Human-Agent Interaction |
Editor(s) | Julio Abascal, Simone Barbosa, Mirko Fetter, Tom Gross, Philippe Palanque, Marco Winckler |
Tag(s) | AI, Embodied conversational agent, Human-agent interaction, Participation role, EMCA, AI reference list |
Publisher | Springer International Publishing |
Year | 2015 |
Language | |
City | Cham |
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Journal | |
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Number | |
Pages | 240–247 |
URL | |
DOI | 10.1007/978-3-319-22723-8_19 |
ISBN | 978-3-319-22723-8 |
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Institution | |
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Type | |
Edition | |
Series | Lecture Notes in Computer Science |
Howpublished | |
Book title | Human-Computer Interaction - INTERACT 2015 |
Chapter |
Abstract
Human-agent interaction (HAI), especially in the field of embodied conversational agents (ECA), is mainly construed as dyadic communication between a human user and a virtual agent. This is despite the fact that many application scenarios for future ECAs involve the presence of others. This paper critiques the view of an `isolated user' and proposes a micro-sociological perspective on the participation roles in HAI. Two examples of an HAI in a public setting point out (1) the ways a variety of participants take part in the interaction, (2) how the construction of the participation roles influences the construction of the agent's identity, and (3) how HAI, as a mediated interaction, is framed by an asymmetric participation framework. The paper concludes by suggesting various participation roles, which may inform development of ECAs.
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