Kim-Angouri2019

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Kim-Angouri2019
BibType ARTICLE
Key Kim-Angouri2019
Author(s) Kyoungmi Kim, Jo Angouri
Title ‘We don’t need to abide by that!’: Negotiating professional roles in problem-solving talk at work
Editor(s)
Tag(s) EMCA, Business meetings, formulating, interactional sociolinguistics, multinational corporate workplace, negotiating, organisational communication, problem-solving talk, resuming, role negotiation, workplace discourse
Publisher
Year 2019
Language English
City
Month
Journal Discourse & Communication
Volume 13
Number 2
Pages 172–191
URL Link
DOI 10.1177/1750481318817623
ISBN
Organization
Institution
School
Type
Edition
Series
Howpublished
Book title
Chapter

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Abstract

In this article, we focus on problem solving talk in the business meeting event. We zoom in on the processes of formulating, negotiating and ratifying an issue as a problem, and we argue that individuals negotiate their stances in relation to their perceived/projected professional roles. The processes of problem-solving are, simultaneously, processes of self/other positioning. We take an Interactional Sociolinguistic perspective and draw on audio-recorded meeting talk collected in a multinational corporate workplace. Our analysis shows that interactants draw on issues of accountability, perceived/projected responsibilities and expertise in pursuit of their own interactional agenda in the problem-solving meeting. We close the article with directions for further research.

Notes