Kim-Angouri2019
Kim-Angouri2019 | |
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BibType | ARTICLE |
Key | Kim-Angouri2019 |
Author(s) | Kyoungmi Kim, Jo Angouri |
Title | ‘We don’t need to abide by that!’: Negotiating professional roles in problem-solving talk at work |
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Tag(s) | EMCA, Business meetings, formulating, interactional sociolinguistics, multinational corporate workplace, negotiating, organisational communication, problem-solving talk, resuming, role negotiation, workplace discourse |
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Year | 2019 |
Language | English |
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Journal | Discourse & Communication |
Volume | 13 |
Number | 2 |
Pages | 172–191 |
URL | Link |
DOI | 10.1177/1750481318817623 |
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Abstract
In this article, we focus on problem solving talk in the business meeting event. We zoom in on the processes of formulating, negotiating and ratifying an issue as a problem, and we argue that individuals negotiate their stances in relation to their perceived/projected professional roles. The processes of problem-solving are, simultaneously, processes of self/other positioning. We take an Interactional Sociolinguistic perspective and draw on audio-recorded meeting talk collected in a multinational corporate workplace. Our analysis shows that interactants draw on issues of accountability, perceived/projected responsibilities and expertise in pursuit of their own interactional agenda in the problem-solving meeting. We close the article with directions for further research.
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