Kelly2001
Kelly2001 | |
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BibType | INCOLLECTION |
Key | Kelly2001 |
Author(s) | Ann Kelly |
Title | Reparting a service request |
Editor(s) | A. McHoul, M. Rapley |
Tag(s) | EMCA, Institutional talk, Service Encounter, Request |
Publisher | Continuum |
Year | 2001 |
Language | |
City | London |
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Pages | 72-85 |
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Institution | |
School | |
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Howpublished | |
Book title | How to Analyse Talk in Institutional Settings: A Casebook of Methods |
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