Garcia2010a

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Garcia2010a
BibType ARTICLE
Key Garcia2010a
Author(s) Angela Cora Garcia, Gary C. David, Donald Chand
Title Understanding the work of medical transcriptionists in the production of medical records
Editor(s)
Tag(s) EMCA, Transcription, Medical transcription, Medical records, Speech recognition technology
Publisher
Year 2010
Language
City
Month
Journal Health Informatics Journal
Volume 16
Number 2
Pages 87–100
URL Link
DOI 10.1177/1460458210361936
ISBN
Organization
Institution
School
Type
Edition
Series
Howpublished
Book title
Chapter

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Abstract

Efforts to improve healthcare by reducing medical errors often center on the accuracy of medical records. At the same time, the impact of new technologies such as speech recognition technology on the process of producing medical records has not been sufficiently examined. In this article we analyzed interview data from medical transcriptionists (MTs) describing how they do the work of transcription to produce accurate medical records from doctors’ dictation. We found that medical transcriptionists rely on several types of skills that current speech recognition technology lacks. We conclude with a discussion of the implications of these findings for the design and implementation of SRT systems for the production of medical records and for how the work of MTs can help reduce medical errors.

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