Garcia1999

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Garcia1999
BibType ARTICLE
Key Garcia1999
Author(s) Angela Cora Garcia, Jennifer Baker Jacobs
Title The Eyes of the Beholder: Understanding the Turn-Taking System in Quasi-Synchronous Computer-Mediated Communication
Editor(s)
Tag(s) EMCA, chat, classroom, Turn taking, Computer-mediated communication
Publisher Routledge
Year 1999
Language
City
Month
Journal Research on Language and Social Interaction
Volume 32
Number 4
Pages 337–367
URL Link
DOI
ISBN
Organization
Institution
School
Type
Edition
Series
Howpublished
Book title
Chapter

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Abstract

This article is a comparison of the turn-taking systems in computer-mediated communication (CMC) and oral conversation. Previous research on CMC has relied on printouts of conversations as data, whereas we used videotaped recordings of each participant's computer screen in order to capture the interactional process of producing the conversation. We used a transcription system developed specifically for this type of analysis that enabled us to collate the actions and experiences of each participant onto one document. Because of this, we were able to see what information each participant had at the time they made the decision to write, post, edit, or erase a message. This article is based on 4 quasi-synchronous CMC (QS-CMC) conversations between students in a college classroom. We discovered that the turn-taking system of QS-CMC is substantially different from the turn-taking system of oral conversation (Sacks, Schegloff, \& Jefferson, 1974), and we describe some of the implications of this difference for the structure of interaction in QS-CMC.

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